Shipping policy

Return Policy

To be eligible for a return, your item/s must be unused, in the original packaging and in a resellable condition. To arrange a return please email shop@dynamoto.eu with your order number and reason for the return. We will email you a return reference number and details on where to send the returned item. Dynamoto will not cover the cost of return shipping.

Once your item/s are received and inspected, we will send you an email to notify you that we have received your returned item/s. If the items are in an acceptable condition a credit will be applied to your original method of payment. The refund can take up to two weeks to appear on your statement.

Shipping costs are non-refundable. When returning an item you should consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item and cannot refund returned orders which we don't not receive.